At Purritos Shop, we understand that when you order something special for your feline family member, you want it to arrive safely, swiftly, and without hassle. That’s why we’ve designed a delivery process that’s as reliable and thoughtful as the products we curate. Whether you’re snagging a new cozy bed, a stylish carrier, or some engaging toys, here’s everything you need to know about how we get your purr-chases to you.
Shipping Options Tailored for You
We offer two convenient shipping methods to suit your needs and budget:
- Standard Shipping (Fee: $12.95): For those who want their goodies a bit faster, we ship via trusted carriers like DHL or FedEx. Once your order is processed and shipped, delivery typically takes 10-15 days. This option is perfect when you’re excited to surprise your kitty sooner!
- Free Shipping: For orders over $50, we offer free shipping via EMS. After processing, delivery usually takes 15-25 days. It’s our way of saying thank you for choosing us—and for spoiling your cat the way they deserve!
Note: We ship globally but currently cannot deliver to some remote areas and parts of Asia. During checkout, simply enter your address to check availability.
From Our Home to Yours: The Delivery Timeline
We know waiting isn’t fun—especially when your cat is eager to explore their new toys! Here’s a breakdown of what to expect:
- Order Processing: After you place your order, our team carefully prepares it for shipment. This usually takes 1-2 business days. We double-check every item to ensure it meets our high standards of quality.
- Shipment Dispatch: Once your package is on its way, you’ll receive a confirmation email with tracking information so you can follow its journey.
- Transit Time: Depending on your chosen method, delivery takes between 10-25 days. Rest assured, we work with reputable carriers to ensure your items arrive safely.
Easy Returns Because We Care
If you or your cat aren’t completely satisfied with your purchase, we offer a hassle-free return policy within 15 days of delivery. Just contact our friendly customer service team at [email protected], and we’ll guide you through the process.
Why Trust Purritos Shop with Your Delivery?
Our delivery options reflect our commitment to you:
- Reliability: We partner with globally recognized carriers like DHL, FedEx, and EMS to ensure your package is in good hands.
- Transparency: No hidden fees—just clear options and timelines.
- Customer Focus: Based in Jacksonville, US, we serve cat lovers worldwide with a personal touch. Our team is always here to help if you have any questions about your order.
Thank you for choosing Purritos Shop—where we deliver not just products, but peace of mind and purr-fect happiness for you and your cat!